Monetize UI Unavailable

Incident Report for Xandr

Resolved

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Posted Jan 14, 2026 - 19:01 UTC

Monitoring

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

Posted Jan 14, 2026 - 15:54 UTC

Investigating

We are currently investigating the following issue:

  1. Component(s): UI, Monetize
  2. Impact(s):
    • Page load failures and errors in user interface
    • 504 Error - Timeouts when trying to login to Monetize UI
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • API
  4. Geolocation(s): Western Europe (AMS3)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Posted Jan 14, 2026 - 10:21 UTC