The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Apr 16, 15:04 UTC
Monitoring -
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
Apr 15, 00:25 UTC
Investigating -
We are currently investigating the following issue::
Component(s): Creative audit
Impact(s):
Delays in creative audit times. Please ensure that your creatives are over SLA before submitting a ticket to our support team. If you are in need of an urgent audit, we encourage you to use our priority audit option
Not Impacted:
Ad Serving
Bidding
UI
API
Geolocation(s): Global (Global)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Apr 12, 21:20 UTC
Monitoring -
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
Apr 12, 09:44 UTC
Identified -
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
Apr 12, 09:44 UTC
Investigating -
We are currently investigating the following issue::
Component(s): Ad Serving, Bidding
Impact(s):
Some calls to ib.adnxs.com failing
Decrease in requests sent to Bidder customers
Not Impacted:
Other datacenters are not affected
Geolocation(s): North America - West Coast (LAX1)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Apr 11, 20:31 UTC
Monitoring -
We have patched the issue and are monitoring our systems closely.:
Component(s): Buy-side pages
Impact(s):
Page load failures and errors in user interface
Not Impacted:
Ad Serving
Bidding
API
Geolocation(s): North America - East Coast (NYM2), Central Europe (FRA1), Asia Pacific (SIN3), North America - West Coast (LAX1), Western Europe (AMS3)
Status: We will provide an update as soon as the issue has been fully resolved.
