Xandr Status

All Systems Operational

Scheduled Maintenance

Scheduled Wiki Maintenance with Downtime Apr 7, 01:00-04:00 UTC

Dear Xandr Customer,

We are performing scheduled updates to the Wiki on Tuesday, April 7th from 01:00 UTC to 04:00 UTC.

Please note that during the maintenance period the Wiki will be unavailable for all users. If you receive an error, please retry after the maintenance window.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Xandr Support ticket at help.xandr.com.

Best Regards,

Your Xandr Team
Posted on Mar 24, 21:29 UTC

System Metrics Month Week Day

Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Analytics Report Delay

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CSA Tool Uptime

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CSA Tool API Uptime

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Past Incidents

Apr 2, 2020

Previews in political advertising report are not working

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Apr 2, 18:30 UTC

Investigating -

We are currently investigating the following issue:

Component(s): Console API
Impact(s):
- Political Advertising Customer's Report
Severity: Major Outage
Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.

Apr 2, 18:11 UTC

Augmented Line Item UI and API unavailable

Resolved -

The following incident has been fully resolved, and we will post a post-mortem as soon as we have completed one:

Component(s): Console API, Console UI
Impact(s):
- Page load failures and errors in user interface
- Latency, timeouts and errors in API
Severity: Major Outage
Datacenter(s): Global

We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Apr 2, 18:25 UTC

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

Prebid Server Premium Down

Postmortem - Read details
Mar 25, 22:56 UTC

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Mar 21, 03:52 UTC

Identified -

We have identified the following issue:

Component(s): Premium Prebid Server
Impact(s):
- Prebid Server Premium demand is being rejected
Severity: Minor Outage
Datacenter(s): Global

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

Mar 20, 17:10 UTC

Mar 20, 2020

Impression Bus Latency for SSP Traffic

Postmortem - Read details
Mar 27, 19:31 UTC

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Mar 20, 20:19 UTC

Identified -

We have identified the following issue:

Component(s): Ad Serving
Impact(s):
- Drop in delivery on external supply
Severity: Minor Outage
Datacenter(s): LAX1

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

Mar 20, 17:24 UTC

Report Data and Reporting Feeds are Delayed

Postmortem - Read details
Mar 26, 21:42 UTC

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Mar 20, 16:34 UTC

Identified -

We have identified the following issue:

Component(s): Reporting, Yieldex Reporting
Impact(s):
- Stale reporting data in excess of 6 hours.
Severity: Minor Outage
Datacenter(s): Global

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

Mar 17, 21:04 UTC

Mar 19, 2020

Missing Advertiser ID(s) in Some Reporting

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Mar 19, 18:55 UTC

Identified -

We have identified an issue with some reporting missing advertiser ID values starting at 18 UTC on March 6th:

Component(s): Reporting
Impact(s):
- Some data incomplete or incorrect until reprocessed (please repull data as necessary)
Severity: Minor Outage
Datacenter(s): Global

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

Mar 13, 16:17 UTC

External Bidder request drop in SIN3 datacenter

Postmortem - Read details
Mar 23, 23:30 UTC

Resolved -

The following incident has been fully resolved, and we will post a post-mortem as soon as we have completed one:

Component(s): Bidding
Impact(s):
- Decrease in requests and drop in buying from some external bidders for 20 minutes (20:25-20:45 UTC)
Severity: Minor Outage
Datacenter(s): SIN3

We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Mar 19, 01:12 UTC