All Systems Operational
Scheduled Maintenance
Dear Xandr Customer,

We are performing scheduled updates to the Wiki on Tuesday, April 7th from 01:00 UTC to 04:00 UTC.

Please note that during the maintenance period the Wiki will be unavailable for all users. If you receive an error, please retry after the maintenance window.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Xandr Support ticket at help.xandr.com.

Best Regards,

Your Xandr Team
Posted on Mar 24, 21:29 UTC
Ad Server Uptime
Fetching
API Uptime
Fetching
Reporting API Uptime
Fetching
Console UI Uptime
Fetching
Ad Server Data Freshness
Fetching
Ad Server Uptime
Fetching
API Uptime
Fetching
Reporting API Uptime
Fetching
Console UI Uptime
Fetching
Ad Server Data Freshness
Fetching
Ad Server Uptime
Fetching
API Uptime
Fetching
Reporting API Uptime
Fetching
Console UI Uptime
Fetching
Ad Server Data Freshness
Fetching
Ad Server Uptime
Fetching
API Uptime
Fetching
Reporting API Uptime
Fetching
Console UI Uptime
Fetching
Ad Server Data Freshness
Fetching
Ad Server Uptime
Fetching
API Uptime
Fetching
Reporting API Uptime
Fetching
Console UI Uptime
Fetching
Ad Server Data Freshness
Fetching
Analytics Report Delay
Fetching
CSA Tool Uptime
Fetching
CSA Tool API Uptime
Fetching
Past Incidents
Apr 2, 2020
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Apr 2, 18:30 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Console API
  • Impact(s):
    • Political Advertising Customer's Report
  • Severity: Major Outage
  • Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.


Apr 2, 18:11 UTC
Resolved -

The following incident has been fully resolved, and we will post a post-mortem as soon as we have completed one:

  • Component(s): Console API, Console UI
  • Impact(s):
    • Page load failures and errors in user interface
    • Latency, timeouts and errors in API
  • Severity: Major Outage
  • Datacenter(s): Global

We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Apr 2, 18:25 UTC
Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020
Postmortem - Read details
Mar 25, 22:56 UTC
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Mar 21, 03:52 UTC
Identified -

We have identified the following issue:

  • Component(s): Premium Prebid Server
  • Impact(s):
    • Prebid Server Premium demand is being rejected
  • Severity: Minor Outage
  • Datacenter(s): Global

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.


Mar 20, 17:10 UTC
Mar 20, 2020
Postmortem - Read details
Mar 27, 19:31 UTC
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Mar 20, 20:19 UTC
Identified -

We have identified the following issue:

  • Component(s): Ad Serving
  • Impact(s):
    • Drop in delivery on external supply
  • Severity: Minor Outage
  • Datacenter(s): LAX1

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.


Mar 20, 17:24 UTC
Postmortem - Read details
Mar 26, 21:42 UTC
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Mar 20, 16:34 UTC
Identified -

We have identified the following issue:

  • Component(s): Reporting, Yieldex Reporting
  • Impact(s):
    • Stale reporting data in excess of 6 hours.
  • Severity: Minor Outage
  • Datacenter(s): Global

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.


Mar 17, 21:04 UTC
Mar 19, 2020
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Mar 19, 18:55 UTC
Identified -

We have identified an issue with some reporting missing advertiser ID values starting at 18 UTC on March 6th:

  • Component(s): Reporting
  • Impact(s):
    • Some data incomplete or incorrect until reprocessed (please repull data as necessary)
  • Severity: Minor Outage
  • Datacenter(s): Global

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.


Mar 13, 16:17 UTC
Postmortem - Read details
Mar 23, 23:30 UTC
Resolved -

The following incident has been fully resolved, and we will post a post-mortem as soon as we have completed one:

  • Component(s): Bidding
  • Impact(s):
    • Decrease in requests and drop in buying from some external bidders for 20 minutes (20:25-20:45 UTC)
  • Severity: Minor Outage
  • Datacenter(s): SIN3

We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Mar 19, 01:12 UTC