All Systems Operational
Scheduled Maintenance
Dear Xandr Customer,

We are performing scheduled OS updates on wiki on Saturday, March 6th from 2:00 UTC to 5:00 UTC.

Please note that during the maintenance period wiki will be unavailable for all internal and external users. If you receive an error, please retry after the maintenance window.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Xandr Support ticket at help.xandr.com.

Best Regards,
Your Xandr Team
Posted on Feb 26, 21:52 UTC
Dear Xandr Customer,

We are performing scheduled updates to the wiki on Wednesday, March 10th from 02:00 UTC to 05:00 UTC.

Please note that during the maintenance period the wiki will be unavailable for all users. If you receive an error, please retry after the maintenance window.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Xandr Support ticket at help.xandr.com.

Best Regards,
Your Xandr Team
Posted on Feb 26, 21:18 UTC
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Past Incidents
Mar 3, 2021

No incidents reported today.

Mar 2, 2021

No incidents reported.

Mar 1, 2021
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Mar 1, 18:34 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Buy-side Console pages
  • Impact(s):
    • Page load failures and errors in user interface
    • Unable to save/edit objects
  • Severity: Minor Outage
  • Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.


Mar 1, 14:21 UTC
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021
Resolved -

The following incident has been fully resolved, and we will post a post-mortem as soon as we have completed one:

  • Component(s): Bidding
  • Impact(s):
    • Some objects may spend under budgets
    • Some objects may spend over budgets
  • Severity: Minor Outage
  • Datacenter(s): Global

We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Feb 24, 15:31 UTC
Feb 23, 2021

No incidents reported.

Feb 22, 2021
Postmortem - Read details
Feb 24, 02:05 UTC
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Feb 22, 07:38 UTC
Monitoring -

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.


Feb 22, 07:15 UTC
Identified -

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.


Feb 22, 04:45 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Reporting
  • Impact(s):
    • Stale reporting data
    • Latency, timeouts and errors for affected service
    • Some data incomplete or incorrect until reprocessed (please repull data as necessary)
    • Slower report retrieval
  • Severity: Minor Outage
  • Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.


Feb 22, 03:29 UTC
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.