All Systems Operational

Scheduled Maintenance

Scheduled Certificate Authority (CA) Update – api.adnxs.com Apr 13, 2026 16:30-17:30 UTC

Dear Microsoft Customer,

We will be updating the TLS certificate used by the api.adnxs.com endpoint on April 13, 2026 at 16:30 UTC (12:30pm EDT)

As part of this change, the root Certificate Authority (CA) in the certificate chain will be updated.
- Current Root CA: DigiCert Global Root CA
- New Root CA: DigiCert Global Root G3

Clients who implement Root CA Pinning (i.e., explicitly trust only a specific root certificate for TLS connections) must ensure that the following certificate is added to their trusted certificate store prior to April 13, 2026 to avoid potential service disruption:
- New Root CA: DigiCert Global Root G3

You may download the new root certificate using one of the following methods:
- DigiCert Trusted Root Certificates: https://knowledge.digicert.com/general-information/digicert-trusted-root-authority-certificates
- Direct Download:
https://cacerts.digicert.com/DigiCertGlobalRootG3.crt.pem

After April 13, 2026, clients may remove the DigiCert Global Root CA from their trusted certificate store if it is no longer required by their environment or security policies. Clients not using Root CA Pinning are not expected to experience any impact and do not need to take any action.

If you have any questions, please contact us by creating a Customer Support ticket under support.ads.microsoft.com.

Best Regards,
Microsoft Support Team

Posted on Apr 08, 2026 - 16:48 UTC
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Apr 8, 2026

No incidents reported today.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
Completed - The scheduled maintenance has been completed.
Mar 28, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 12:00 UTC
Scheduled - Dear Microsoft Customer,

We are performing scheduled database maintenance on 2026-03-28 from 12:00 UTC - 13:00 UTC

Please note that during the maintenance period Platform UI and API services may return an error. If you receive an error, please retry your request after the maintenance window has ended.
Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Customer Support ticket under support.ads.microsoft.com.

Best Regards,
Microsoft Support Team

Mar 23, 20:29 UTC
Mar 27, 2026
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Mar 27, 04:22 UTC
Investigating -

We are currently investigating the following issue::

  1. Component(s): UI
  2. Impact(s):
    • Page load failures and errors in user interface
    • Some users unable to log in
  3. Not Impacted:
    • Ad Serving
    • Bidding
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.


Mar 27, 02:13 UTC
Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.