Xandr Status

All Systems Operational

System Metrics Month Week Day

Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Ad Server Uptime

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API Uptime

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Reporting API Uptime

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Console UI Uptime

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Ad Server Data Freshness

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Analytics Report Delay

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CSA Tool Uptime

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CSA Tool API Uptime

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Past Incidents

Aug 11, 2020

No incidents reported today.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

Adserving down in AMS1, LAX1, NYM2 and SIN3 datacenters

Postmortem - Read details
Aug 3, 22:04 UTC

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Jul 31, 11:57 UTC

Monitoring -

We have resolved the adserving issue. We are monitoring an increase in data age, which delays object changes reaching the ad server.

Jul 30, 19:54 UTC

Investigating -

We are currently investigating the following issue:

Component(s): Ad Serving
Impact(s):
- Adserving is down in impacted datacenters
Severity: Major Outage
Datacenter(s): SIN3, NYM2, AMS1, LAX1

We will provide an update as soon as more information is available. Thank you for your patience.

Jul 30, 17:25 UTC

Jul 30, 2020

Jul 29, 2020

Video Completion Rate Drop

Postmortem - Read details
Aug 3, 21:54 UTC

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Jul 29, 20:47 UTC

Monitoring -

We have identified and patched the following issue:

Component(s): Prediction Optimization
Impact(s):
- Predicted Video Completion Rates were incorrectly calculated, resulting in flux in VCRs
Severity: Minor Outage
Datacenter(s): Global

We are monitoring our systems closely, and will provide an update as soon as the issue has been fully resolved.

Jul 29, 18:50 UTC

Jul 28, 2020

Order Home not loading Line Items/IO with error message being displayed

Postmortem - Read details
Jul 31, 16:07 UTC

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Jul 28, 11:18 UTC

Monitoring -

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

Jul 28, 09:22 UTC

Investigating -

We are currently investigating the following issue:

Component(s): Order Home Dashboard
Impact(s):
- Order Home not loading Line Items/IO
Severity: Major Outage
Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.

Jul 28, 08:49 UTC

Reporting and Log Level Data Delays

Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Jul 28, 00:31 UTC

Identified -

We have identified the following issue:

Component(s): Log Level Data, Analytics reports
Impact(s):
- Stale reporting data
Severity: Partially Degraded
Datacenter(s): Global

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

Jul 27, 21:28 UTC