All Systems Operational
Scheduled Maintenance
Scheduled Wiki Maintenance with Downtime Mar 4, 02:00-04:00 UTC
Dear Xandr Customer,

We are performing scheduled OS updates to the wiki on Wednesday, March 4th from 02:00 UTC to 04:00 UTC.

Please note that during the maintenance period the wiki will be unavailable for all users. If you receive an error, please retry after the maintenance window.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Xandr Support ticket at help.xandr.com.

Best Regards,

Your Xandr Team
Posted on Feb 25, 23:20 UTC
Scheduled Network Maintenance with Downtime Mar 5, 06:00-11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 24, 14:39 UTC
Scheduled - Dear Xandr Customer,

We are performing scheduled network maintenance on Thursday, March 5th from 06:00 UTC to 11:00 UTC.

Please note that during the maintenance period you may experience a few seconds of service disruption. There is no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions or concerns, please contact us by creating a Xandr Support ticket at help.xandr.com.

Best Regards,
Your Xandr Team
Feb 24, 14:34 UTC
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Past Incidents
Feb 29, 2020

No incidents reported today.

Feb 28, 2020
Network Analytics data delayed by more than 6 hours from 15:00 to 16:00 UTC due to internal systems error
Resolved -

The following incident has been fully resolved, and we will post a post-mortem as soon as we have completed one:

  • Component(s): Analytics reports
  • Impact(s):
    • Stale reporting data
  • Severity: Minor Outage
  • Datacenter(s): Global

We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Feb 28, 16:14 UTC
Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Scheduled Database Maintenance with Downtime
Completed - The scheduled maintenance has been completed.
Feb 20, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 13:44 UTC
Scheduled - Dear Xandr Customer,

We are performing scheduled Edge Router Software Upgrade Maintenance on Thursday, February 20th from 00:00 UTC to 04:00 UTC.

Please note that during the maintenance period you should experience no service disruption and no interruption to ad-serving or reporting data collection. If you receive an error in the FRA1 Datacenter during the maintenance window or have any other questions, please contact us by creating a Xandr Support ticket at help.xandr.com.

Best Regards,

Your Xandr Team
Feb 18, 13:43 UTC
Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

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