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Past Incidents
Apr 16, 2021

No incidents reported today.

Apr 15, 2021
Delays in Budget activation affecting some buy-side objects
Resolved -

The following incident has been fully resolved, and we will post a post-mortem as soon as we have completed one:

  • Component(s): Bidding
  • Impact(s):
    • Delays in IO's and LI's budget activation
  • Severity: Minor Outage
  • Datacenter(s): Global

We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Apr 15, 15:24 UTC
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021
Invest Monitoring Workflows are missing some objects
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Apr 12, 08:02 UTC
Monitoring -

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.


Apr 9, 07:43 UTC
Identified -

We have identified the following issue:

  • Component(s): Invest - Buyer Monitoring Workflow
  • Impact(s):
    • Invest Monitoring Workflows are missing some objects
  • Severity: Minor Outage
  • Datacenter(s): Global

Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.


Apr 9, 07:42 UTC
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Apr 8, 2021
Bid Rate Drop in data centers
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Apr 8, 22:16 UTC
Identified -

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.


Apr 8, 21:43 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Bidding, Ad Serving
  • Impact(s):
    • Increase in defaults and PSAs for Console customers
  • Severity: Major Outage
  • Datacenter(s): NYM2, LAX1

We will provide an update as soon as more information is available. Thank you for your patience.


Apr 8, 21:27 UTC
Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Third-party video players update preventing Xandr from measuring viewability
Postmortem - Read details
Apr 12, 16:58 UTC
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Apr 2, 20:46 UTC
Monitoring -

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.


Apr 1, 14:09 UTC
Identified -

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.


Apr 1, 13:07 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Bidding, Reporting, Video, Viewability, Viewability Predictions, Mobile Web using IMA SDK
  • Impact(s):
    • Viewability rates will show as "non measurable" in reporting.
  • Severity: Partially Degraded
  • Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.


Apr 1, 09:55 UTC
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