Updates not reflected immediately for some objects

Incident Report for Xandr

Resolved

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Posted May 20, 2025 - 04:57 UTC

Monitoring

We have patched the issue and are monitoring our systems closely.:

  1. Component(s): API, Impbus API, Creative preview
  2. Impact(s):
    • Unable to preview creatives
    • Updates not immediately reflected for some objects
  3. Not Impacted:
    • Ad Serving
    • Bidding
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as the issue has been fully resolved.

Posted May 20, 2025 - 03:43 UTC