Creative Audit Taking Longer Than 1 Business Day

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

We are currently investigating the following issue::

1. Component(s): Creative audit
2. Impact(s):
   • Delays in creative audit times. Please ensure that your creatives are over SLA before submitting a ticket to our support team. If you are in need of an urgent audit, we encourage you to use our priority audit option
3. Not Impacted:
   • Ad Serving
   • Bidding
   • UI
   • API
4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.