Intermittent API Creative Service Error
Incident Report for Xandr
Resolved

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Posted Oct 29, 2024 - 16:10 UTC
Monitoring

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

Posted Oct 29, 2024 - 14:39 UTC
Investigating

We are currently investigating the following issue:

  1. Component(s): API, Creative API Service
  2. Impact(s):
    • Latency, timeouts and errors in API
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • UI
  4. Geolocation(s): US West (USWEST), Europe, the Middle East and Africa (EMEA), US East (USEAST), Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Posted Oct 29, 2024 - 10:34 UTC