Delays in Creative and SSL audit
Incident Report for Xandr
Resolved

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Posted Mar 04, 2024 - 18:48 UTC
Update
We are continuing to monitor for any further issues.
Posted Mar 02, 2024 - 16:31 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2024 - 00:40 UTC
Update
We are continuing to investigate this issue.
Posted Mar 01, 2024 - 17:48 UTC
Investigating

We are currently investigating the following issue::

  1. Component(s): Creative audit, Creative SSL audit
  2. Impact(s):
    • Delays in creative audit times. Please ensure that your creatives are over SLA before submitting a ticket to our support team. If you are in need of an urgent audit, we encourage you to use our priority audit option
    • Delay in SSL audit times. As this can impact campaign delivery, if you are in need of an urgent audit, please feel free to submit a ticket to our support team to expedite it
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • UI
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Posted Mar 01, 2024 - 14:55 UTC