Some Xandr Users are unable to access Grapeshot Keywords app
Incident Report for Xandr
Resolved

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Posted Aug 05, 2021 - 15:25 UTC
Monitoring

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

Posted Aug 05, 2021 - 13:42 UTC
Identified

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

Posted Aug 05, 2021 - 11:44 UTC
Investigating

We are currently investigating the following issue:

  • Component(s): API
  • Impact(s):
    • Latency, timeouts and errors in API
  • Severity: Minor Outage
  • Datacenter(s): AMS1

We will provide an update as soon as more information is available. Thank you for your patience.

Posted Aug 05, 2021 - 09:28 UTC