From 18:41 to 19:49 UTC on Wednesday, July 8th, 2020 resolution of all appnexus.com DNS records failed and all systems accessible via the appnexus.com domain (or subdomain) were inaccessible for the duration of this outage.
2020-07-08 18:41: Incident Started: Users unable to access console UI & API
2020-07-08 19:29: Incident Reported: Issue was escalated to Engineering
2020-07-08 19:49: Incident Resolved
This incident occurred after a misconfiguration caused DNS resolution for the appnexus.com domain to fail.
Our engineers resolved the issue by reversing the misconfiguration.
The following incident has been fully resolved, and we will post a post-mortem as soon as we have completed one:
We apologize for the inconvenience this issue may have caused, and thank you for your continued support.