Intermittently cannot edit/create Line Item, upload creatives

Incident Report for Xandr

Resolved

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Posted May 12, 2025 - 14:57 UTC

Monitoring

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

Posted May 05, 2025 - 23:37 UTC

Investigating

We are currently investigating the following issue::

  1. Component(s): Sell-side pages, Creative pages, API, Creative preview, Buy-side pages, Partner/Deal pages, Creative uploads
  2. Impact(s):
    • Page load failures and errors in user interface
    • Unable to save/edit objects
    • Unable to upload or preview creatives
  3. Not Impacted:
    • Ad Serving
    • Bidding
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Posted May 05, 2025 - 17:57 UTC