Updates not reflected immediately for some objects
Incident Report for Xandr
Resolved

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Posted Nov 19, 2024 - 02:14 UTC
Monitoring

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

Posted Nov 18, 2024 - 19:32 UTC
Identified

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

Posted Nov 18, 2024 - 15:10 UTC
Investigating

We are currently investigating the following issue::

  1. Component(s): API, Impbus API, Creative preview
  2. Impact(s):
    • Unable to preview creatives
    • Updates not immediately reflected for some objects
  3. Not Impacted:
    • Ad Serving
    • Bidding
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Posted Nov 18, 2024 - 14:20 UTC