Line Item Troubleshooting Tab Not Loading
Monitoring -

We have patched the issue and are monitoring our systems closely.:

  1. Component(s): Buy-side pages
  2. Impact(s):
    • Page load failures and errors in user interface
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • API
  4. Geolocation(s): North America - East Coast (NYM2), Central Europe (FRA1), Asia Pacific (SIN3), North America - West Coast (LAX1), Western Europe (AMS3)

Status: We will provide an update as soon as the issue has been fully resolved.


Apr 01, 2025 - 18:10 UTC

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System Metrics Month Week Day
Ad Server Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Reporting API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Ad Server Data Freshness
381 seconds
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:0002505007501000
Ad Server Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Reporting API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Ad Server Data Freshness
372 seconds
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:0002505007501000
Ad Server Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Reporting API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Ad Server Data Freshness
368 seconds
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:0002505007501000
Ad Server Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Reporting API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Ad Server Data Freshness
371 seconds
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:0002505007501000
Ad Server Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Reporting API Uptime
100%
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:00050100
Ad Server Data Freshness
374 seconds
Created with Highcharts 10.3.110:0012:0014:0016:0018:0020:0022:005. Apr02:0004:0006:0008:0002505007501000
Analytics Report Delay
--
Oops! No data has been indexed for Analytics Report Delay for this time period yet.
Apr 5, 2025

No incidents reported today.

Apr 4, 2025

No incidents reported.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Unresolved incident: Line Item Troubleshooting Tab Not Loading.

Mar 31, 2025
Some creatives are flagged as SSL non compliant
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Mar 31, 15:23 UTC
Monitoring -

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
Mar 28, 03:01 UTC
Identified -

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
Mar 27, 21:54 UTC
Investigating -

We are currently investigating the following issue::

  1. Component(s): Creative SSL audit
  2. Impact(s):
    • Creatives are being wrongly flagged as SSL non-compliant leading to them not being able to spend
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • UI
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.


Mar 27, 14:19 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Mar 27, 2025
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Breach of SLA on LLD and Reporting data
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Mar 22, 20:13 UTC
Update -

Log Level Data is now within SLA. Reporting data is still delayed. We are monitoring our systems closely and will provide an update as soon as the issue has been fully resolved.
Mar 22, 15:27 UTC
Monitoring -

We have patched the issue and are monitoring our systems closely.:

  1. Component(s): Analytics reports, Log Level Data
  2. Impact(s):
    • Data delivery delayed for reporting and Log Level Data
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • UI
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as the issue has been fully resolved.


Mar 22, 15:10 UTC
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