We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
Apr 26, 2024 - 00:39 UTC
Investigating -
We are currently investigating the following issue:
Component(s): Bidding, Invest, Monetize
Impact(s):
Increase in defaults and PSAs for Console customers
Some objects may spend under budgets
Drop in delivery on external supply
Some clients buying in impacted region may see drop in delivery. Clients with ad requests originating in impacted region may see drop in resold impressions.
Not Impacted:
UI
API
Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Apr 24, 17:15 UTC
Monitoring -
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
Apr 23, 22:49 UTC
Identified -
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
Apr 23, 21:58 UTC
Investigating -
We are currently investigating the following issue::
Component(s): Ad Serving
Impact(s):
Decrease in requests sent to Bidder customers
Unable to preview creatives
Drop in delivery on external supply
Creative audit is down
Not Impacted:
UI
API
Geolocation(s): Global (Global)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Apr 15, 12:02 UTC
Monitoring -
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
Apr 15, 11:46 UTC
Identified -
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
Apr 15, 11:34 UTC
Investigating -
We are currently investigating the following issue::
Component(s): Buy-side pages
Impact(s):
Page load failures and errors in user interface
Not Impacted:
Ad Serving
Bidding
API
Geolocation(s): Global (Global)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
