Incident Summary
From approximately 16:43 UTC to 17:19 UTC on Thursday, April 2nd, 2020, the creative review API was down, causing issues with the Political Advertising Report UI.
Scope of Impact
The previews in the Political Advertising Report UI were not working properly for approximately 1 hour.
Timeline (UTC)
2020-04-02 16:47: Incident Started: Creative review release finished
2020-04-02 16:55: Post-release checking uncovered API issues
2020-04-02 17:06: Incident was escalated to Engineering team
2020-04-02 18:04: Incident Resolved: Engineering re-released the application
Cause Analysis
The root cause was a defect in the deployment tool configuration for a creative review application release.
Resolution Steps
This issue was resolved by fixing the defect in the deployment tool configuration and re-releasing the creative review application.
Next Steps
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
We are currently investigating the following issue:
We will provide an update as soon as more information is available. Thank you for your patience.