Degradation of Inbound Traffic from Amazon TAM

Incident Report for Xandr

Resolved

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Posted Aug 12, 2025 - 14:51 UTC

Monitoring

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

Posted Aug 04, 2025 - 22:02 UTC

Identified

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

Posted Aug 04, 2025 - 18:26 UTC

Investigating

We are currently investigating the following issue::

  1. Component(s): Ad Serving
  2. Impact(s):
    • Decrease in requests sent to Bidder customers
    • Decrease in requests received from Amazon TAM
  3. Not Impacted:
    • UI
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Posted Aug 01, 2025 - 18:45 UTC