All Systems Operational
Scheduled Maintenance
Scheduled Database Maintenance with Downtime Jan 25, 17:00-18:00 UTC
We are performing scheduled database maintenance on Saturday, January 25th, 2020 from 17:00 UTC to 18:00 UTC.

Please note that during the maintenance period Console UI and Console API services may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Xandr Support ticket at help.xandr.com.
Posted on Jan 14, 16:24 UTC
System Metrics Month Week Day
Ad Server Uptime
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API Uptime
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Reporting API Uptime
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Console UI Uptime
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Ad Server Data Freshness
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Ad Server Uptime
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API Uptime
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Reporting API Uptime
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Console UI Uptime
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Ad Server Data Freshness
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Ad Server Uptime
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API Uptime
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Reporting API Uptime
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Console UI Uptime
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Ad Server Data Freshness
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Ad Server Uptime
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API Uptime
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Reporting API Uptime
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Console UI Uptime
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Ad Server Data Freshness
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Ad Server Uptime
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API Uptime
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Reporting API Uptime
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Console UI Uptime
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Ad Server Data Freshness
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Analytics Report Delay
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CSA Tool Uptime
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CSA Tool API Uptime
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Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Increased Latency in NYM2 Datacenter
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Jan 16, 05:54 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Ad Serving
  • Impact(s):
    • External Supply Auctions and Ad Serving is timing out
  • Severity: Major Outage
  • Datacenter(s): NYM2

We will provide an update as soon as more information is available. Thank you for your patience.


Jan 16, 01:06 UTC
Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Pixel service returns "too many requests"error when POST
Postmortem - Read details
Jan 17, 01:12 UTC
Resolved - This incident has been resolved.
Jan 9, 13:05 UTC
Monitoring -

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.


Jan 9, 10:05 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Console API
  • Impact(s):
    • Latency, timeouts and errors in API
  • Severity: Major Outage
  • Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.


Jan 9, 08:01 UTC
Jan 8, 2020
Prebid Availability Impacted
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


Jan 8, 02:56 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Bidding
  • Impact(s):
    • Drop in delivery on external supply
  • Severity: Major Outage
  • Datacenter(s): LAX1

We will provide an update as soon as more information is available. Thank you for your patience.


Jan 7, 22:07 UTC
Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.

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